Chuck's Auto Svc Incorporated

User Rating: 1 out of 5 stars

They are Awful. They were rude and did not fix the problems with my car

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User Rating: 1 out of 5 stars

Chuck's is Terrible.
I was struck on Memorial drive yesterday and Chuck's was contacted to help me through Geico Emergency Road side assistance. I waited at the road side in freezing cold for for 2 1/2 hours and every time I called them they told me that they would be there in less than 10 minutes. Finally I was told that they were busy and go find somebody else.

I had to walk to the nearest gas station and and call another to towing company - International Towing . They sent their truck in less than 10 minutes.

Initially Chuck's lied to me and then they were rude and abrupt. I asked them if they could tow the truck and if I could call a cab and leave. The guy I was talking to yelled at me and told me that I have to be near the car and pay when they came even though this was a pre-paid service from Geico.
I was left in freezing cold since Chuck's lied and were unprofessional. I called Geico and got a re-imbursement for my out of pocket expenses.

Please share my experience with any friends you might have in Chicopee.

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User Rating: 5 out of 5 stars

These guys are terrific. They will fix the car right, the first time. And if it's costly, they'll find a way to lower the price while making the car legal enough to pass inspection. To top it off, their customer service is fantastic! I was all set to call a cab and they've given me rides to and from. A pleasant gem when there's so many places out there to rip a person off.

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