Our mission as a non-profit cooperative is to always put the interests of our membership first and to make a positive...
Website: umassfive.coop
Phone: (413) 256-5500
200 Westgate Center Dr Hadley, MA 01035 567.94 mi
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2.5 32 reviews
This is the best Credit Union to hold a financial relationship with!! Caring, dedicated staff making banking a joy. A strong positive difference has been made in my financial well being since... More
This bank is distinguished by being the very worst company of any kind I have EVER dealt with in my entire existence. Interest is being over-charged on my student loan, I have to wait LITERALLY... More
I've been trying to get a hold of customer service regarding fees to my acct bc their online services went down twice in December. Five calls since December 4th. Waited on the phone for over an hr... More
Horrible experience doing business with this credit union. Worst customer service ever had to deal with. It takes 72 hours to reply to a simple message and when you call with urgent matters they... More
UMassFive used to be a great bank offering a true credit Union experience. Now, they basically suck! I've been humiliated, patronized, and lied to on different occasions. The best thing about this... More
