Chris C.05/05/11Great service, my daughter needed emergency repairs on her flute prior to a band trip and they took care of us with quick action and a smile. Thank you, Chris C. More
Jeffrey P.06/09/22My daughter rented a flute through her school from Gerrys and it is year-end, so time to return the device. I spoke with the school, and they said to return it to a specific teacher and to let... More
Emily Y.09/26/18Unfortunately this shop has horible customer service. It's very hard to find a happy face or cheerful person. I went in looking for a book and I was helped but the man behind the counter was very... More
Eddie L.01/03/20Brought my Mark VI tenor in for an overhaul. Repair staff was initially dismissive, but not overly rude. After the Overhaul was completed I had to return numerous times for adjustments but the... More
David S.06/22/17Rude, dismissive, dishonest, and insulting. I went there with my son to rent an instrument and I have never been treated so disrespectibly by a person in a store. Drove up to Northampton to... More