User Rating: 4 out of 5 stars (4 ratings)
Perro's Auto Sales
- (508) 721-1444
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Recent Reviews
1-3 of 3 Write a review
User Rating: 5 out of 5 starsPerro's is the best auto repair shop I have ever had my car serviced at, PERIOD. The customer service that I am provided is first class. I have had my car serviced 4 times over the last 3 years and not once have I have a problem with the work. The prices are very fair and honest. On two occasions I have had prices come in under what was quoted. THAT NEVER HAPPENS!! Perro's is the most honest hardworking crew I have come across and I've been to quite a few different shops in Worcester.
If you want good honest service go to Perro's.
User Rating: 5 out of 5 starsService is TOP Notch!: I couldn't agree with you more about the exceptional car values you get from Perro's Auto Sale, but to me, post-sale service is more important and Mike (owner) is fabulous.
What I mean is that you'll have a brief fling with sales (in buying your car), but it is service with which you'll have a long term relationship.
I've been with Perro's Auto Sale for a five years now and I don't see me going anywhere else. I have a small fleet of four cars and I have Mike take care of them all, because I trust him and all his team . So in the future I will stick only with my trusted auto sale - Perro's Auto Sale. I wish you the best Mike.!!!-
User Rating: 1 out of 5 stars
Five months ago, I bought a vehicle from Perro's. It had a 30 day warranty. After driving it for a week or so, the alternator seized up and ruined the serpentine belt. Perro's agreed to replace the alternator but refused to change the belt, which wasn't broken, but it was badly burned and cracked from the friction of the alternator. They had the car in their shop for about four days! After getting it back, I had the vehicle inspected. It FAILED due to headlight, ball joint, steering and a couple other little issues. I brought it back to Perro's. They had the car for about a week and said they made all the repairs. It re-inspected successfully. Yesterday, my wife was about to get on Rt 146 when the ball joint that they had worked on, let go and the wheel fell off. I had the car towed to a repair shop (not Perro's) and was told that the wheel hub assembly, axle and wheel bearing were all badly damaged when the wheel fell off. Obviously the broken ball joints also need to be replaced. Had this happened on the highway, she could have involved in a very serious accident. It will cost a minimum of $1200.00 to make the repairs. I feel that Perro's sales is sleazy and their mechanics are incompetent. I won't bring the car to them for repair and after five months I doubt they're obligated to cover any of the damages to my car anyway, but I CAN discourage anyone in the market for a used car from doing business with them. Hopefully this review turns atleast a few prospective customers away from Perro's.
Reviews 1-3 of 3
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