Sun & Sound

User Rating: 1 out of 5 stars

listen to the other post. i was charged $120 to fix a sunroof leak. the problem actually got worse and they would'nt take the blame. i probably know better than some of their techs. lousy coustomer service.

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User Rating: 1 out of 5 stars

NOT TRUSTWORTHY!!! I received a gift certificate for a car starter and was told to call and schedule an installation. I called four different times, leaving four messages and never once got so much as a return call back. I went directly to Sun and Sound (where I waited for fifteen minutes before being helped). When I explained I wanted a refund since their gift certificate was useless to me if it could not be redeemed, the individual was rude, unprofessional and demeaning. He was not the least bit apologetic (which would have resolved the issue right then) but instead chuckled and said "sorry about your personal problems hon".

I have filed complaints with the Better Business Bureau and the Attorney Generals Office. The BBB has had fourteen complaints in less than three years (a lot for a small local company) and the Attorney General's Office has had numerous complaints/suits as well, some legal issues and some related to very poor customer service.

Save yourself the trouble and go somewhere else!!

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