Les C.12/04/21Remember the name Christina Ferro. She is the epitome of customer service. Yesterday I had terrible experiences at two jewelers in Wayland and Sudbury. I dress like a shlumper (look it up) and was... More
Sean G.03/23/24Extremely disappointed with customer service. I called to ask about engagement rings and see what the store had to offer. I was then asked what my profession was (I'm in EMS) and was met with, I... More
Wendy E.07/06/23The jewelry there is very pretty but I wouldn't use their repair services. I had a 14k and jade bracelet there for 1 month to be reglued. I picked it up today and before I got home, it had... More
Thomas S.11/17/23Took my Tag here for a new battery. Told they don't do in house battery replacement any longer, so instead of the $20 charge I was quoted $135. Ok, well I guess. But three weeks go by and I get a... More
Tara B.08/15/23BUYERS BEWARE!!!!! If there was a zero stars I would've selected it!! I bought an uncertified diamond from the Framingham store five years ago. They told me it was worth $47,500 (I paid over... More