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| Hours: | LOBBY HOURS: MON: 9-4 TUE: 9-4 WED: 9-4 THU: 9-4 FRI: 9-4 SAT: 9-12 SUN: CLOSED |
| Categories: | Banks, Real Estate Financing, Personal Financing, B2B Banks |
| Specialities: | Walk Up;Deposits Accepted;Talking Atm;Braille |
| Other Contact Info: | Toll Free: (800) 841-4000 |
I practically get the hives when I have to even think of dealing with this bank. When I have been unable to solve problems (created by them) over the phone I have to go to the bank in person. Unfortunately the bank employees have as much trouble getting through via the phone as I do. It's going to be a pain but I am going to change banks as soon as possible. Anything would be better than this institution.
the inhuman touch: to reach a human being on the phone - dial 800 number and request to file a claim. shouldn't be this difficult. Go to another bank if you are looking for customer service.
try to call bankamerica: it's a trial of patience. personally i'm history with this bank after the change change.(the third---baybank, fleet, etc.) it is practically impossible to communicate with them by phone, unlike theur predesessors. fortunately, i learned how to do on-line stuff. i don't need or want their ATM'S.