| About: | With a rich wood-finished decor, this restaurant serves fine Italian fare, with an emphasis on its pasta dishes and gourmet pizzas; open for lunch and dinner, al fresco dining is available when permitted by weather, and a nice selection of beer and wine is offered. |
| Hours: | Monday 11:00am - 10:00pm, Tuesday 11:00am - 10:00pm, Wednesday 11:00am - 10:00pm, Thursday 11:00am - 10:00pm, Friday 11:00am - 10:00pm, Saturday 11:00am - 11:00pm, Sunday 11:00am - 10:00pm |
| Categories: | Italian Restaurants, Continental Restaurants, Carry Out & Take Out, Restaurants, Pizza |
| Payment: | American Express, Visa, MasterCard |
| Specialities: | Loud, Children |
| Cuisine: | Italian, Pizza |
| Ambiance: | Casual, Family Friendly |
| Feature: | Delivery, Late Night, Outdoor Seating, Take Out |
| Reservations Policy: | Accepted |
| Smoking: | No Smoking |
| Dress Code: | None |
| Price: | $8.95 - $19.95 |
| Other Contact Info: | Fax: (978) 749-0225 |
Recently went in and were quite dissatisfied. First of all, we had a wait while people walking in the door were seated ahead of us. This irritates me beyond reason. There were three tables open and still, we waited. Unacceptable!!! Our waitress came right over once we were seated and took our drink order - good. But, we ordered iced tea unsweetened and asked for sugar. She dropped the packets all over the floor, picked them up and put them in the container then placed it on our table. Sorry, your floor is not that clean. That is unacceptable!! Sugar is cheap, get new packets. Food and service from that point on were okay!! Dessert was not. Stale and runny!
The food is tasty enough for a chain, but the Andover location is so cramped that the service has been compromised every time I've visited. I'd recommend the short drive to the North Andover location instead, it's easily got three times the capacity and the service is much better as a result.
I am a regular patron and Bertucci's is as good as family dining gets.