User Rating: 4 out of 5 stars (9 ratings)
Martin's Flowers & Gifts
- (978) 689-8104
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| Hours: | Monday 08:00 AM - 6:00 PM, Tuesday 08:00 AM - 6:00 PM, Wednesday 08:00 AM - 6:00 PM, Thursday 08:00 AM - 6:00 PM, Friday 08:00 AM - 6:00 PM, Saturday 09:00 AM - 2:00 PM, Sunday 09:00 AM - 1:00 PM - Phones answered 6am to 10 pm everyday. Open extended holiday hours. |
| Categories: | Wedding Supplies & Services, Florists, Gifts, Gift Baskets |
| Payment: | Visa, MasterCard, American Express, Discover, Debit Cards, Check |
| Miscellaneous Phone Numbers: | 603-898-0198 978-687-4520 |
| Specialities: | roses-roses-roses |
| Brands: | FTD, asquith & somerset, russ plush, stonewall kitchen, webkinz, willow tree, yankee candle |
| Associations: | ftd, teleflora, rotary, exchange, chamber |
| Products and Services: | delivery , fresh and silk flowers and arrangements, fruit, funerals, gourmet and gift baskets, green & flowering plants, weddings |
| Year Established: | 1983 |
| Other Contact Info: | Fax: 978-687-4540 Toll Free: (800) 336-7488 Email: scott@martinsflowermart.com |
Recent Reviews
1-3 of 6 Write a review
User Rating: 1 out of 5 starsMartin's is completely unreliable & has the worst customer service I have ever dealt with. Martin's did the flowers for my wedding. They delivered the flowers & everything except for the boutenierres was incorrect. The flowers were completely the wrong colors. The ribbon was wrong, the flowers were not bloomed. I had paid fro roses on the mother's wrist corsages, I got rose buds. The color of my wedding was purple with purple & green flowers...I got light pink, blue & white, none of which I asked for. The church flowers were wrong, and did not resemble wedding flowers. The shop "fixed" the bridesmaid bouquets with whatever they could find, so I did not get the flowers I paid for or asked for, instead I got lots of greens & stock. My bouquet looked so small because none of the roses had opened at all. My bridesmaids made me a new bouquet with the flowers my husband sent me from a different shop. For a month after the wedding I tried to get in touch with the owner. I called, emailed, and dropped of letter & pictures, I was not given any call back. About a month after the wedding I finally got in touch with the owner, who told me he would get back to me. Again, it took many attempts on my part for him to return my calls/emails. He finally agreed to a partial refund. Two weeks after saying that I got a check for less than one fifth of what I paid for the flowers. The refund did not even cover the bridesmaid bouquets, nevermind all the other mistakes (my bouquet, church pieces, flower girl basket, throw away bouquet, mother of bride/groom corsages). Aside from getting all the flowers wrong, and making me very upset & stressed on my wedding day...the shop was rude. They did not answer or respond to my attempts of communication, and did not seem to care about the mistake. I would not recommend this flower shop to any other bride/groom. I would hate to have any other bride experience the stress and disappointment that I did just hours before walking down the aisle.
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User Rating: 5 out of 5 stars
Such a great florist. I used Martin's when "FORD" couldn't do what I asked...I am so thankful they couldn't because Martin's took such good care of my order. It was for a sympathy occassion and the flowers were so beautiful...people were commenting on them all night. I will never use FORD, I will always recommend Martin's Flowers. Thank you.
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User Rating: 5 out of 5 stars
The BEST...This florist is by far the best I have ever used, our family used Martin's for a sympathy occasion, and they were so personable, and sympethetic in our time of sorrow. Plus the flowers looked as though they came straight from "Heaven" That's how beautiful they were. Good rates too! They took good care of us!
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