Herb Chambers Dodge

User Rating: 1 out of 5 stars

I bought a Dodge Charger from them in Feb. 2007. The window sticker was missing and the best answer anyone could give was they didn't know what happened to it. The salesman couldn't tell me anything specific about the car, I asked about the stereo, wheels, paint, interior and other features but he could only tell me that it had a big trunk. A month after buying it, I needed the blower motor fixed so I used their service dept. My service contract provides a rental when anything is repaired and they refused to provide 1 unless I could get to the dealership before the rental office closed at noon. I complained to the general manager, Jim Klimas, about this and he promised that he himself would arrange a rental for me the following day. At noon the following day, I got a call that I could pick up my car because it was finished. Since Mr. Klimas didn't bother to arrange a rental for me, I had to walk 5 miles to work that day and I asned that someone pick me up to get my car since the dealership is 30 miles from my home. The man lied to me and refused to honor my service contract. This is a terrible dealership and I urge anyone to avoid doing any business with any herb Chambers dealership. They have no respect for customers.

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