Elizabeth W.01/05/24Excellent Cusomer Service by Shamel and Eric!! The car I was expecting was not available, Shamel was able to exceed my expectations. Upon returning the vehicle Eric made the process quick and... More
Mike J.12/27/18Update: 0 stars for enterprise; 5 stars for Matt. Matt was able to assist me in my horrible experience with enterprise. I had multiple warnings come on the vehicle and bad wipers. I went to 4... More
William M.09/18/18Usually very good. But MAKE SURE YOU CALL the day before if you have rented an unusual auto, like a Pick-up, or Large SUV, even though the website suggest they are available. Upon arrival,... More
Caitlin D.06/20/17Requested a car Monday night at 5, an hour before they closed. No call which our insurance company said they would do to confirm. I called Tuesday morning around 1030 and they said no claim had... More
Amy D.02/22/20The employees at this location in Franklin are excellent. They have made everything so easy and couldn't provide better customer service than they have. I highly reccomend this location when... More