| Categories: | Plumbing, B2B Contractors |
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FANTASTIC! We didn't have heat at 2:30pm. I called Silco, dispatcher called me back in 5 minutes, service man arrived in on site in Charlestown in 10 minutes. The part was replaced and lit in 15 minutes - no lie - we had our heat back on at 3:00pm, within 30 minutes of my initial call. Outrageous customer service! We are SO impressed. We will never call anyone else.
I have been a customer of Charlie Sillari (and his Dad in earlier days) for years -- he is terrific. I have an older house and it's great to have a good relationship with a plumber :-) He has helped us at our Somerville-based business, too...
Had a very good experience with Sillari. Charlie came and fixed both my toilets before any other plumbers I contacted even returned my call... Very professional, arrived early, and was very efficient. Would recommend to anyone!