Nissan Center

User Rating: 1 out of 5 stars

Poor Service: I made an appointment to replace the timing belt on my 1998 Dodge Caravan and ask approximatly how much it will cost to replace it. The service representative quoted me a price of $289 after I told him what kind of an engine it has. I drop my van the next day and asked the service rep aproximatly how much it will cost but he could not give me a straight answer. An hour later, I receive a call at work with a quote of $1,075 to replace this timing belt and $1,375 if I want to include a water pump replacement. I told him this is not the price I was quoted and his price is way too high. I told him not to perform any work on the vehicle but he said he need to charge me for 2 hours of work for looking at the vehicle. The bottom line, I had to pay $150 at the end of the day.

This practice is poor, deceptive and unacceptable.

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