Courtney P.11/30/23I saw all the negative reviews and they seem to be a few years old. I am glad I ignored them. Just ask for Ian. We went for a few shirts, pants, and ties. We felt so comfortable and Ian even made... More
Chris M.09/14/22I had to wait for help when I walked into the store. I suppose I had to just wait my turn. I was looking for a white shirt, winter coat and gloves. I just ended up with a white shirt. I was... More
W. C.07/27/22I've abandoned Brooks Brothers, in favor of Ivy League style clothing of excellent quality, accompanied by excellent customer service, at J. Press, in New Haven, Connecticut. The experience, as a... More
Bill S.10/30/22I've been a brooks brothers client for over 60 years. After they closed the Boston Berkeley I went elsewhere. Recently I went to get 2 pairs of pants. Very bad experience! When they came in I was... More
Eliot S.06/19/22I went to exchange a shirt that was never opened for a wider neck and they could not find a history for this shirt I got as a gift and would not exchange it. Brooks Bros used to be very good on... More