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| Categories: | Salons |
| Specialities: | Hair Coloring Products |
| Brands: | Sebastian |
Poor service. I waited 45 min beyond my scheduled appointment and had asked 3 times during that time how much longer it would take. At least 2 walk-ins were tended after I checked in 10 min earlier. No one knew who was doing what. I was told to sit at the shampoo station 45 min later. I sat there for about 10 min. I honestly think they expected me to wash my own hair. I was basically left there. One of the managers told me that she would cut me hair then as opposed to the appointment with a different stylist. The clincher...she ends up washing, cutting and blow-drying another employees hair after she left me sitting at the shampoo station. I never got my hair cut. Got tired of waiting there. I honestly was trying this place out for the first time, more for convenience since I live in Newton. I had been going to my stylist downtown Boston for the last 10 years. Never again. That manager probably still to this day have no clue that I up and left!