Ju L.04/22/21Quirky and friendly couple working in the store. I work for an airline and I asked about repairs to a handle that was broken. Michael, the owner, asked me to bring it in so that he could take a... More
Annie C.02/06/24The only place to service Briggs and Riley suitcases for the lifetime repair in the New England area. Otherwise you'd have to drive to New York City or Washington DC. They have a cute selection of... More
Jillian K.07/04/23Brought in a Delsey bag that had a damaged wheel (base was cracked) and zipper as Delsey told me they were an authorized repair shop and my bag was under warranty. The guy in the shop told me... More
Cristina V.05/11/23I was so happy with the 1st carry-on luggage that I bought. I went back yesterday and bought another one! Once again, happy, kind and informative people. Thank you leather world! More
Harris L.10/07/22To be absolutely fair they seem to have a good selection of products. However, their customer service is abysmal. I went to repair a zipper for my luggage. Just the handles. It should be no more... More