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| Categories: | Carry Out & Take Out, Restaurants |
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service not great - they don't appreciate their customers
Quality has gone way down since they moved to new Belmont Street location. Burgers are supposed to be star attraction but they taste like flattened, frozen patties and arrived burned beyond recognition. Chocolate cake is dry and tastes as if it's days old. Only bright spot is their steak fries- very good.
Went with a couple of friends and encountered very rude staff- especially the cook/owner who acts as if you're asking him for his firstborn if you ask for bleu cheese when it's not supposed to come with your order. All three of us got sick to our stomachs when we got home. Think it must've been the burgers because we all had them. Gave them a second chance by ordering take out a couple of weeks later and they totally messed up the order and again- no extra bleu cheese. Was treated SO rudely when I called to tell them about the mistakes and was reminded that bleu cheese was not supposed to come with my entree regardless of whether I'd asked for it or not. There are so many great restaurants in the area that it's just not worth being treated as if you're an aggravation to the staff for mediocre food. We won't be going back.
Great Food, my boss and I practically have them on speed dial. They have excellent food and their service is great too.