Liam's Restaurant and Jack's Pub

User Rating: 1 out of 5 stars

I ALMOST SWALLOWED A STAPLE:

I wrote a review on another website about this restaurant - but I now feel compelled to write about it on every website (management - you know why!) Here is the basics: I bought some take out in late December and the sauce had a staple in it. I partially swallowed it and had to gag myself from completely swallowing it. Although this was bad enough as an experience - it has been the follow-up from management that has caused me to write more reviews. The managements response is to say that I was "intoxicated" and they have suggested that I was not telling the truth. Look - I had nothing to gain from calling them and stating that I almost choked on a staple in their food (I didn't ask for a refund) so I am obviously not lying. They then said I was intoxicated - which is not possible asI haven't had a drink in 10 years. To patrons - I would say you should avoid this place - because 1) they are clearly not careful about cooking 2) rather than listen to guest concerns they turn it around and say patrons are liars, drunk, etc - I don't know about good customer service - but if you had someone accuse you of being drunk, stupid, or a liar because you lodged a compliant about a serious concern (a sharp object in a meal) - why risk going to this restaurant.....there are plenty of better places in the area

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User Rating: 5 out of 5 stars

Tasty, tasy, tasty!!!: My family (teens included!) went there on a Tuesday evening. Had the lobster turnover for apps, was out of this world!! The pasta primavera was absolutely fabulous! Can't wait to go back.

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