Bucksport True Value

User Rating: 1 out of 5 stars

The Bucksport True Value location consistently makes clear that it dislikes its customers. If ever there is a discrepancy between an erroneously posted price and the price that comes up on the register--and it happens with some regularity--the register always wins, the customer loses, and the manager explains that someone must have forgotten to remove the old tag -- yet return two days later and the "old tag" is still there. A bottle of cleaner I purchased had no effect on removing the stain that the product claims to remove: I returned to the store with my receipt and the 2/3rds full bottle and enquired after a refund: the manager told me, in essence, to stop talking nonsense. So not only doesn't this business stand behind its products, half the time the customer doesn't even get a "thank you" from a clerk upon completing a transaction. I don't understand why the owner employs people who so hate their jobs. Perhaps he should speak to LL Bean about what constitutes superb customer service, so that his people do not continue striving to offer the opposite.

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