Suffield Pizza & Family Rstrnt

User Rating: 2 out of 5 stars

The food overall is very good. It is always served hot. Your given a nice salad with dressing on the side and wonderful warm rolls... but the service is simply the worst of any place we've been locally.
They're opening the old Suffield Inn and if they could get their act together, they would do fantastic... but there simply is no excuse for bad service... and I mean BAD.
Our last three visits has left me not wanting to return and I highly doubt we will even give them a try at their new location.
Not returning because of lousy food is one thing... but to loose customers because of back service is inexcusable!

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User Rating: 4 out of 5 stars

Have had their pizza via takeout 3 or 4 times in 2008. Pretty good.

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User Rating: 3 out of 5 stars

Poor customer retention: Have not returned to this establishment in a long time. Last time I got a takeout order that was so salty, it was inedible. I took it back and all they would do is give me a free one the next time I came in instead of a refund. They said it as the coating mix not their fault???

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