Oriental Palace

User Rating: 1 out of 5 stars

Came to have lunch today and the girl whom we thought owned the place would rather just talk on the phone and seemed to not appreciate our business. Hungry as it was already 2 in the afternoon, we went ahead and ordered, also because we were new to this place and wanted to try the food. I ordered the Chicken Katsu (lunch portion), my husband had the Chicken Terriyaki Box.

First off, I was served 2 sets of sliced breaded chicken. The other one was fine while the other one was rock hard because it seemed to have been refried more than once. I even showed the lady who manned the front of the store how different the 2 chicken katsus were, and that I couldn't even bite it, try as I might. My husband's chicken terriyaki was a measly portion, half of one of my chicken katsus. Basically, we weren't happy with the food and the portions.

It did not end there, unfortunately, the menus -- both take out and dine-in menus stated that the chicken katsu was 6.99, I was charged 7.99, and the lazy front liner gave us a lame excuse of not having updated your menus. She did not change it back to 6.99. But we are honest and considerate people. We shouldn\t have left ANY TIP, but we still left 4.00. That's more than 20% of our 18.00 bill.

Evaluate your restaurant and your staff! Not going back to this place. Will tell friends to stay away too.

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User Rating: 2 out of 5 stars

2 years later...yuck I believe the owners have changed. The food is not fresh anymore. The prices are still high. The interior is starting to look worn out. It has defintely went down hill.



A little pricey...but still worth it: I am from Tn where everything is cheaper so maybe the price is good for Ct but I was shocked. The Sushi was wonderful as was the decoration. My husband ordered General's Tso chicken the portion was very small for $9.00 he did say it was good though. The only problem I had with service was I could not hear/understand our waitress speaking. She was very quiet with a heavy accent. She was attentive until the food came but after that we didnt see her again. Overall not bad. I would go there again for the Sushi it was really good.

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User Rating: 1 out of 5 stars

I've been ordering for many years...they messed up my order and would not send me a new one....$3 credit for a $10 meal...I don't think so. I had to bring it back myself for them to make me a new one..they just added chicken to what I brought back!! Beware....the service is the worst!!!!!! I would give -5 stars. RUDE !!!!! (i'm pulling all menu's from my hotel)

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