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Glad I did not see the bad review. Went there and loved everything from eating outside, food and the great service to meeting the owner Nicole when she stopped at my table.
First things first...: Have gone several times with great pleasure regarding the food & service...but here comes this past Father's Day - 5:30 PM- not too crowded- 2 of us Waitress sits us, takes order-gets appetizers, never gives us salad and brings a Filet Mignon (we shared larger cut) - we begin our meal, waitress says she'll bring another glass of water (which she never did bring-forgotten like our salad)! After a few cuts to our meat we find a lot of fat- starting in the middle of the piece- almost 1/3 FAT. We leave all the fat on my plate, the busboy comes to remove plates, we asked him to show cook the horrible piece of meat we were served. Filet Mignon never has FAT! Busboy comes back & says manager will be over-SURPRISE- the Manager is our waitress- we told her our complaint about the fat-she say it normally isn't served that way (WE KNOW THAT!) and tell us she'll charge us for the smaller cut-I was upset over her attitude but agreed-she then said loudly "You don't expect me to credit you the whole amount do you!"- I replied that we did not say that at all-just wanted the cook to know about the worst piece of filet mignon we were ever served..she got angrier (like it was our fault) and said - forget it-I'll take the whole thing off your check! A minute later - a check was tossed on our table by another waiter-I asked him what was the problem with our waitress delivering the check herself-he said she was too busy with someone else! Baloney! She was right at the bar as we were leaving! What a horrible experience and what horrible manager/waitress was on duty that day. Although we have raved about the food there - this incident turned us off from ever frequenting that establishment again!!
Comments (1)
Youg are not talking about the Bloomfield Steakhouse. The servers are always wonderful and if you were served by a owner/manager why would the person left your table to get themself. Filet mignon there is always on point, never any fat always flavorful. Do yourslf a favor try them again.