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| Categories: | Pet Supplies, All Animal Services |
| Specialities: | Quality Care, Pet Supplies & Accessories, Our Speciality Golden Retrievers & Other, No Tranquilizers, Large Breeds, Flea & Tick Baths, Expert Grooming For All Breeds, Cleanliness |
We recently had our Golden Retriever groomed here and will never return. Our dog had mats behind his ears and on one side they cut a 2 in by 4 in chunk right down to raw skin that began oozing. I called to complain and the person I spoke to told me with an attitude that we should not have waited so long to have him groomed. My response was that if you thought it was going to be problem with the mats you should have left them alone or that if you didn't feel comfortable doig it you could have called me and I would have come and picked him up. This does not give you the right to mutilate the poor dog. No remorse, no apology. We had to take our dog to the vet just in case of an infection, he began to scratch the area. Our entire family is very upset about this horrible situation. We are seriously thinktng about legal action not for the money but for what they did to our poor dog.
Sandy and Pete are the nicest people I've ever met. Very loving to all my crazy animals -- even my "problem children" seem to enjoy being there for their spa day!
I recommend this business highly.
Peter is an exceptional groomer and truly cares about your dog. I have never met a man with more patience when dealing with difficult dogs. He has a skilled and caring staff and I always feel comfortable dropping my dog Peaches off for a bath and a cut.