H & D Linden Motors Incorporated

User Rating: 1 out of 5 stars

i love my volkswagen gti, but i had a shaky relationship with this dealership from start to finish. they took months to produce my car's manuals and antenna, but were quick to charge me for those manuals when i returned the vehicle. rather than just tell me up front that they couldn't help me finance my car, they had me playing phone tag with three different people who always seemed to be out at lunch, out on the lot, or on their day off. i called another local volkswagen dealership and got an answer within fifteen minutes. i honestly don't think i've ever had a less satisfying retail experience in my 25 years of life. do yourself a favor and go anywhere else.

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User Rating: 1 out of 5 stars

Would Never Buy From Again. Very Bad Experience: Be carefull of "Spot Delivery". This is a practice where the salesman allows you to drive off the lot with the vehicle without the financing being approved. had the car for a month and was told the financing was not approved at the rate quoted. Was also told that Finance Manager was fired and new Manager could approve at a higher rate. Would not let me see rate unless I showed up with the car in person. If I did not sign the new rate the car would be taken back and I would lose my down payment.

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