Stuart K.11/30/14Lost my receipt and had a problem witha watch i bought 11 months ago. Wasnt expecting to get much given my circumstances but was pleasantly surprised by how much they were willing to help.... More
Taina N.07/27/21Multiple horrendous experiences for just one bracelet. I've sent one bracelet for repair three times, the first time I just wanted to have it resized and the number of sections I asked to be... More
Leaia K.04/17/15The worst store EVER. I bought a ring on 12/22/14 and it needed to be sized. As of today, 4/17/15, I still have not received this ring. I no longer want the ring. I cannot cancel my order because... More
Chanelle N.10/23/13I have had the absolute worst service at this place, My fiancé got my engagement ring, and when he picked it up the ring was wrong, it was an engagement ring inside of an enhancer, the ring in the... More
Mike S.03/27/12Store does not comply with company policy, They would not accept return for a bracelet without the physical receipt, when I called the 1800 number they said email from cell phone with order number... More