Hudson Honda

User Rating: 1 out of 5 stars

I am writing this review for a second time, being that Hudson Honda had it removed recently. I was thoroughly disappointed with the lack of customer care received while doing business with Hudson Honda. On recommendation from my boss, my boyfriend and I decided to shop for new vehicles with them. First and foremost, as I was sitting in an office waiting for the finance guys to look over my income paperwork, etc, one of the finance guys (I'm sorry, but I never caught his name) came into the office where both my boss and myself were seated and proceeded to ask my boss for a job making the exact same amount I do. I found this a little fishy, given that he was indeed one of the finance guys and had just looked over my financials. I find this to be a completely unethical and in incredibly bad form and should have ran out of there at that very moment, and would have had it not been for my sales guy, Yirko, who's customer service was top notch. My second complaint is that after hammering out a deal with the finance guys (which took all day) for two leases with 15,000 miles each, we were told to return the next day to sign all paperwork involved and take possession of the vehicles. On returning the next day, none of what was agreed upon was reflected in the paperwork. The leases were written up for 12,000 miles - not the 15,000 as was agreed upon - and when I brought the issue to light, they wanted to raise the amount of our monthly lease payment. We again had to spend another day haggling and hammering out the SAME deal we have JUST agreed upon the day before. My third complaint being that when it came to writing the checks for the down payments, we were told that it was ok to write two separate checks, a week within one another, as to give us time to transfer the proper funds into our checking account. Both checks were deposited immediately which completely threw my checking account out of whack because they did not give me the time promised to make the appropriate transfer. I am STILL, a month later, sifting through was fees and penalties I must pay in order to get my finances back in order. All in all, our experience with Hudson Honda was not a good one. I work 90+ hours a week for my pay and most definitely will not be spending another dime with the likes of these "gentlemen". I find their business practices to be unethical and shady at best. A word of caution to anyone thinking of doing any sort of business with them.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel