B & W Bakery

User Rating: 5 out of 5 stars

I've been getting all my baked goods from this bakery for many years. It is something I am grateful for because its nice to have that homey feeling everytime you come here. And especially in economic times like these, where welcoming family owned businesses are rare, it is truly special. Everyone knows about the savory crumb cake, so I'll skip talking about that. I don't the situation earlier, but everytime I come in to get a birthday or anniversery cake, I am very satisfied. And I can always go through there pictures of like a million different cakes to choose a different one everytime! Not to mention the reasonable prices of all the baked goods here. I love this place! All the ladies at this place are always smiling & very helpful! Can't wait to go back!

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User Rating: 1 out of 5 stars

This is place is incredibly unprofessional. My friend ordered her wedding cake at B & W Bakery. She paid in full and told them to delivery it between 4:00pm and 4:30pm. When we called the hall at 4:40 to see if the cake had arrived, it had not and the bride was almost there. When the bride called to find out where the cake was, they at first didn't know what she was talking about and then said "Oh it's still here, we'll bring it there now." UNEXCEPTABLE! I then called them back and asked the manager to refund my friends delivery deposit since they were late and she paid in full. He then asked me why should he do that because the cake is on its way. When I told him he didn't do his job he then said to me "Do you want the cake delivered or Not." Mind you the cake has already been paid in full. I then told him if it is not there when the bride arrives she will speak to her attorneys and hung up. The cake did arrive and the delivery girl had the gull to say she was lost, when they told the bride it was still in the shop. They also did not delivery the cake in a box, they walked in with uncovered and the bride had to carry the top piece home on a plate, because they didn’t bring a box.

If you’re getting married, go elsewhere, unless you want your cake not to show up and deal with nasty management.

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User Rating: 5 out of 5 stars

i have been eating baked goods since the early forties. i grew up in hackensack and loved eating any of there goodies. the heavy topped crumb cake is the best by far. i do not live in hackensack anymore but i miss it . i am in georgia and there are not any bakeries like b&w down here.
ed s

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