Veronique L.11/26/12Customer service isn't particularly friendly. In fact, you have to practically chase people around to ask questions and get help. However, when they do speak with you, they seem knowledgeable, if... More
Joseph P.05/21/23Monarch closed my inground pool last fall and forgot to unplug the pump. My filter ran dry for a couple of days, ultimately burning out the pump and causing an electrical fire. They are screening... More
Dawn D.06/22/23Horrible customer service! All these people want is your money!! My widowed Mother has been waiting since early May for her new pool liner, they had no problem taking her money, and week after... More
Keith S.02/16/23People read through this carefully and look at the pictures if you plan on purchasing a pool from Monarch. We went with Monarch pools because like many of the reviews, we found that our... More
Michael R.09/04/23This company opens from 9 am to 5 PM. Regardless, what the website says or maps. This company seems to be very expensive if you need repairs done at your house on your pool or spa. But very... More