Creative Computing

User Rating: 1 out of 5 stars

They messed up my computer and refused to take responsibility for it. What's worse, they got an attitude when I called them about it. Apple should distance themselves from these guys.

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User Rating: 1 out of 5 stars

I highly advice any potential customers to stay away from Creative Computing located at Princeton. The computer "tech" there was very rude and in fact caused much damage to my MacBook. I have filed a complaint to Apple Corporate, who is repairing all damages caused by Creative Computing.

When I pointed out damages caused by this computer to the servicer, he literally snatched my MacBook out of my hands and yelled "Well, why don't you sit here and watch me fix it?" while he pointed at the ground signaling for me to sit. To address the dent he caused to the case of my MacBook, he took the blunt end of his screwdriver and attempted to "smoothen" out the casing with it. This among many surprisingly unprofessional behavior I observed during my experience here.

Among damages caused by Creative Computing are:
- Several permanent scratches on the top casing
- Top casing to permanently be improperly sealed to the bottom casing
- Bottom casing bent out of shape
- Dent on the bottom casing

I hope that others do not waste time from using this company's "services."

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