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Categories: B2B Credit Unions, Credit Unions, Banks
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It was better befor: This credit Union was one of the best because it was considered "a mom and pop" organization...The former workers were friendly, knew clients by their name, the owner greated us always, the staff (2 ladies at the man location) were professional and thorough...I remember several times where my atm card did not work, I needed gas and was not in NY in a unfimilair city and it was corrected at that moment so that I did not have to wait 24hrs to be corrected...my vacations plans one time almost ended because of insufficent funds, however the former workers corrected the situation and I was able to continue my vacation with my 2 daughters...upgrading and changes are great because of the society that we live in however a friendly voice (and not prompts on the telephone) corrections (before 24 hrs) and doing a little extra is always appreciated....it's missing now....I have to travel way t out to Brooklyn for services that are not in man location, loan applications are too formal (i've been denied ever since the new management) never ever denied prior but that's okay because we are living in a society where everything is fast and growing, not friendly or accomodating.