Roy H.12/05/23Firstly I've had a lot of experiences with dealers all over the country but I'm super impressed by the efficiency and best deal I was presented by Mercedes of Manhattan without any games. The... More
Robert L.12/11/23To file a complaint in NYC based on unfair business practices, here is the contact information : https://formsnym.ag.ny.gov/OAGOnlineSubmissionForm/faces/OAGCFCHome I also filed a complaint with... More
Christopher D.03/22/24WORST CUSTOMER SERVICE- I am very disappointed in the level of service I received. I dropped off my car Monday morning and approved the work order that same day. I then had to reach out on Tuesday... More
Deirdre E.12/05/23The only division that answers their phones here is Sales! What a surprise. NOT. Quite Literally, reps in other divisions (e.g., customer care, body shop, etc) don't answer and send you to... More
Sid P.11/27/23The service area at Mercedes BenB Manhattan is constantly terrible, so much so that I finally felt compelled to write a review about it . After waiting over 6 weeks to make my appointment at... More