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| Categories: | Restaurants, Chinese Restaurants |
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I love the food and the service isn't like you'll find at a fine dining restaurant but what do you expect? It's Chinese food. I don't mean that they are rude at all because they're not and I have yet to have any problem besides a hard time understanding the person on the phone, but again what can we expect? It is, after all, Chinese food.
Food isn't anything special and to top it off the employee at the phone is rude and insulting. Orders are never correct and there is always a one item missing (twice this happened) and they will say âyou lie ââI put in myselfâ. Other times I ordered a small item and got charged for the large and again, No apology or correction just. I will send you free egg roll next order. I have hade it! We work for our money and deserve respect from the business we choose endorse. I say your egg roll and put it where the sun donât shine!
I would rather drive and pick up from someone who is honest and respects there customers than give thieves and liars my business. Never again.
the best chinese in middletown: I've been eating at the empire for years and I've never had chinese food better. And believe me I have tried others. Nothing can compare to their low prices and great food!!
Comments (1)
I have regularly ordered from Empire for the past 5 or 6 years and I have never had ANY of the problems listed in this review. I love the food and would call it the best Chinese food in Middletown without hesitation.