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| Categories: | New Car Dealers, Auto Repairs, Auto Body Shops |
| Specialities: | Blue Oval Certified, Quality Checked, Ford Automobile Dealers, Internet Approved |
| Brands: | Motorcraft |
| Other Contact Info: | Fax: (845) 503-2188 Toll Free: (866) 580-5839 |
NEVER BUY A CAR HERE. We bought a car in December 2006 and left feeling very good about our purchase. We have had the car in the shop 4 times in 7 months and NOTHING has been covered under the $1600 PremiumCARE warranty we purchased.
Ken sold us the warranty claiming, "Everything is covered. Get your scheduled maintenance, change your oil, and replace your own battery but everything else is covered. HAH!
I spoke to the general manager, Lesley, who blamed me for choosing to have the car serviced at a different Ford dealer (which I did b/c it was closer to my home). She also put down the other dealers service department. She was overall very rude.
I may buy another Ford but I will never go to Leo Kaytes again.
Stay away!
Great Service Department: John in service did a great job getting the job done fast and right. Thanks