Habberstad Nissan Incorporated

User Rating: 1 out of 5 stars

This dealer is a shady to say the least. Do NOT give them the business....there are PLENTY of other dealerships around that actually want to sell a vehicle and not waste their customers time.

Spoke to a salesman about purchasing a new Nissan Murano. I knew availability was an issue from speaking to other dealerships. The salesman said he had the car I wanted in stock and ready to go. When I got there, we negotiated a price, which was a long drawn out experience itself. After negotiating, he tells me the car he said was in stock "just sold 5 minutes before you got here". Told him I was upset but if he could locate me a vehicle, I would buy it from him at the negotiated price. He said that availability "would not be a problem" asked for two color choices and told me I would "definitely get either one". I explained again that I knew availability would be an issue, and to just run a locate while I was there so that our time wouldnt be wasted. He refused. Gave him the benefit of the doubt and gave a deposit on a credit card and he said he would contact me in 2 days to let me know when I would have the vehicle. All without running a locate. 3 Days later he calls and tells me he cant get one and to give him another 3 days.....I do. 3 days later, no car.....asks me to wait another month. I tell him I want my deposit back, he says I need to come down to do it. I come down and go directly to the finance manager.....explain the situation and he says he will refund it but I must wait a week because "the accounting dept. only does refunds once a week". Sure they do. They have no problem TAKING your money any day of the week, but refunds are only once a week.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel