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| Categories: | Bagel & Donut Shops |
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I bring my family to Brooklyn Bagels all the time because I know the food is always fresh. The staff is always so nice to my kids and they have a real friendly, family atmosphere. I have never, ever seen an employee there with a bad attitude.
Overcharged more than once: I have been overcharged more than once at this shop. The second time it happened, I questioned the employee and she acted as if I was crazy to question her. She said that, if anything, I should've been charged more because she thought she made a mistake in my favor. After she re-added everything back up and realized I was right and she did in fact overcharge me, she didn't even apologize for the mistake or her poor attitude.
Excellent: The food is always fresh and service is quick and accurate.