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| About: | H&R Block has transformed itself from a company focused exclusively on tax preparation to a company that provides comprehensive financial services. On Jan. 12, 2000, H&R Block announced a complete menu of financial services, including brokerage services, annuities, mutual funds, and IRAs, would be available through the company's H&R Block Financial Centers and at its expanded Web site. |
| Hours: | Many Locations Open Year Round,Convenient Hours Including,Weekends And Evenings |
| Categories: | Accounting & Bookkeeping, Taxes, Business Taxes, Accounting |
| Specialities: | Tools, Taxcut, Tax Returns, Tax Return Preparation, Tax Professional Review, Maximum Refund Guarantee, Income Tax Tips, H&R Block Guarantee, Free Tax Advice, Free Federal Tax File, E-File, Courses, Audit Support |
| Brands: | Efile |
| Products and Services: | * Online taxes* tax office* banking* investments* mortgage* income tax course* tax preparation* ral (refund anticipation loan)* e-file* accounting service* bookkeeping service* TaxCut software |
| Other Contact Info: | Fax: (518) 783-7682 |
Unhappy: The associate who did my preperation was not computer literate and almost cost me twice as much as I had anticipated until a manager noticed the mistake. The most concerning issue was when I went to pay for the services and my payment by check was rejected. There was no receptionist at the front desk to handle the problem properly. We were informed of this in a very uprofessional manner by another tax preparer. I called my bank the moment I got home to find that I had more than the necessary means needed to cover the cost of service. Due to the lack of knowledge on the tax preparer's part and the early dismissal of the secratary, it then became my obligation to come back at another time to make a payment and the processing of my taxes was then put off for two days.