Mr Russell, the owner and operator, is horrible. I won't be putting a dime of mine in his pocket. I stopped in since Saugerties Furniture is a local business.
I have not been treated so rudely as a customer in... well, probably in my entire life. I asked two questions:
1) Was the sample a king or queen size…he belittled my not knowing by just looking at it (sometimes it is hard to be sure when a floor sample)
2) Whether the price was firm or had room for negotiation.
He was snide, rude and condescending. I have told several neighbors and other local residents about my experience and EVERY ONE OF THEM has had a similar experience with Saugerties Furniture at some point. If they aren’t interested in selling furniture to customers, why are they there????
Give my business to such a rude family owned business….
No thank you!
I live about an hour away from saugerties but it was so worth the trip. The salesman was awesome and honest! Family owned and operated which I love. The salesman wasnt a bit pushy. I would recommend this store to all my friends.
0