Lisa L.04/05/24I've gotten glasses at Visionworks in Auburn for a long time. This year, however - the customer service has DEFINITELY taken a nosedive. Three weeks ago, I got an eye exam and ordered new... More
Susan K.04/15/24I had examed which was in correct by a professional opthologist / i blame vision works , incomptency/complaim perscription affedting my eyes . blurry and watereyes caused to soo strong , i... More
Natasha L.03/29/24On February 28, 2024, I went to the Auburn, NY Visionworks office for an emergency appointment, as my current glasses broke in half. It has now been over a month, and I am still waiting for my... More
Jean S.02/10/23STORE 1014 Auburn NY I have been going to EV for 30 years. Several weeks ago I purchased 3 pair of eyeglasses. Not cheap. I went in today 2\10 to pick them up. Two pair were fine. The third... More
Robert F.06/29/23I am visiting from out of town, and I unfortunately broke the connection between the frame and my glasses, and it needed to be repaired. They said I would have to wait, which was no problem... More