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User Rating: 4 out of 5 stars (19 ratings)

Sorrento Pizzeria

86 Central Ave, Ilion, NY 13357 Get directions Cross Streets: Between E River St/W River St and W North St/E North St
43.017422 -75.033714

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Hours:Mon-Thurs 11am-10pm,Fri & Sat 11am-11pm,Sunday 1pm-9pm
Categories:Pizza, Delicatessens, Catering Services, Carry Out & Take Out, Restaurants
Payment:Diners Club, American Express, MasterCard, Visa
Specialities:Dinners, Appetizers, New Catering Menu Available, Hot Subs, Hot Or Cold, Garlic, Fresh Wings, Fish Fry, Cold Subs, Chicken Riggies, Calzones, Butler, Bbq, A Full Line Of Desserts, Lasagna, Manicotti, Medium, Wing's
Recent Reviews 1-3 of 15 Write a review
  1. User Rating: 2 out of 5 stars
    by pizzalover
    08/12/2008
    yes, it used to be good back in the day, but now its pretty bad. anything extra costs extra, portions are small, hardly any toppings on the pizzas, service is horrible and the owner is testy to say the least. What happend to service with a smile? You won't get one here.
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  2. User Rating: 1 out of 5 stars
    by J.
    08/10/2008
    When they first moved into their current building, the service, food, prices were all very good. It's gone down hill since then, to the point I will not order there anymore.

    Went from the best medium wings in the area (saucy, very tasteful) to the worst (dry with only butter and oil??)

    Best Spicy Chicken sandwhich (large portion, saucy) to the worst (dry, often times burnt chicken tenders, small and expensive). Most times they forget to put the sauce on it.

    Good fish fry, great price. Comes with one packet of tarter sauce, enough for two bites. Ask for extra and you'll be charged 50 cents for a 2nd packet.

    Horrible service; they will not accomodate you. I've asked for extra sauce on the wings (like they used to make it), was charged for it and didn't get it. AND there was none. Almost always forget to give me my order of fries, will deliver it 40 minutes after we've finished eating (this has happened with a whole meal before!)

    Don't ask them to correct it, they give you a replacement with the same problems. That's after they refuse to bring it to you and you have to return to the store.

    Why do I keep going there, you ask? When they do it right (I think it's when the owner is around) it's some of the best wings, pizza, hot subs, you can get. The portions are still small and prices are high. Unfortunately I think the owner(s) are hardly ever there, because it's been bad for over a year now. They must be working hard on opening the new banquet hall and new restaurant in the next town over.

    Poor food, poor service, poor prices, poor portions. Go to Lombardo's a couple blocks over. You'll get consistantly great food, large portions with reasonable prices.
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  3. User Rating: 4 out of 5 stars
    by i88dj
    06/19/2008
    best pizza around herkimer.....i wish they'd try some specialty pizzas though
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Reviews 1-3 of 15 View 10 at a time Show All

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Ilion City Guide > Food & Dining > Restaurants > Pizza > Sorrento Pizzeria