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User Rating: 3 out of 5 stars (6 ratings)

Horton Ace Hardware

198 Main St, Afton, NY 13730 Get directions Cross Streets: Between RT-41 and Spring St
42.228754 -75.525576

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Hours:MON: 8:00A - 6:00P FRI: 8:00A - 6:00P TUE: 8:00A - 6:00P SAT: 8:00A - 5:00P WED: 8:00A - 6:00P SUN: CLOSED THU: 8:00A - 6:00P
Categories:Appliances, Beds & Mattresses, Water Heater Services, Hardware & Tools, House Painting & Wallpaper, Lawn & Garden Equipment, Landscaping, Self Storage
Specialities:Parts Stocked, Dollies/Material Handling, Floor Care, Air Compressors, Air Tools, Automotive Tools, Carpet Tools, Generators, Grinder's, Hammer's, Tents, Sales & Full Service, Heating/Ventilation, Hoists/Lifts
Brands:Amana, Black & Decker, Dixon, Echo, Frigidaire, Kitchen Aid, Lawnboy, Maytag, Mtd, Toro, Valvoline, Whirlpool
Products and Services:Amana dishwasher,Amana dryer,Amana freezer,Amana microwave,Amana range,Amana refrigerator,Amana washer, Frigidaire air conditioner,Frigidaire dishwasher,Frigidaire dryer,Frigidaire freezer,Frigidaire refrigerator,Frigidaire washing machine, Maytag Freezer,Maytag cooktop,Maytag dishwasher,Maytag dryer,Maytag hoods,Maytag microwave,Maytag oven,Maytag range,Maytag refrigerator,Maytag washer, Whirlpool cooktop,Whirlpool cooktops,Whirlpool dishwasher,Whirlpool dryer,Whirlpool electric range,Whirlpool freezer,Whirlpool gas range,Whirlpool hoods,Whirlpool ice maker,Whirlpool microwave oven,Whirlpool microwave,Whirlpool oven,Whirlpool range,Whirlpool refrigerator,Whirlpool washer
Other Contact Info:Fax: (607) 639-2262
Recent Reviews 1-3 of 3 Write a review
  1. User Rating: 1 out of 5 stars
    by Ashley63
    08/15/2009
    I have had to go there twice this week. Both times were unpleasant experiences. The men were rude at the rental department. The first time I asked for a part, the man brought one to me..I told him it wasn't right size -he insisted over and over it was a standard part and it would fit, to the point tht I felt intimidated, thought perhaps I was mistaken and I bought it. It was not the right part. I drove elsewhere (Oneonta)to get the correct part because I didn't want to deal with the same man again since he was rude. The next day, I made another trip to Afton to return it. I brought my receipt and debit card for them to credit back the purchase and this man wouldn't credit it back on my card. He wanted to give me cash and he told me to just go to the bank and put the payment back on the card myself-because it cost them money to credit the card back. This man then realized I was purchasing another part I needed and he didn't want to charge that on my debit card either as he said it would again cost them too much. He wanted me to pay the difference of the two parts. I didn't bring cash. When I told him I didn't have cash he just looked at me and rudely said "You have got to be kiddin!" The store accepts credit cards yet refused to do this for a $7 item-which incidentally was the cost of the first item purchased and charged. The gas and time wasted just because the first man wouldn't listen when I told him it was the wrong part is ridiculuous. Additionally, if you purchase with a card, it is supposed to be credited back on the card. The man rudely told me to just take the part - they would eat the difference. This place is most difficult. I would avoid this store if you are a woman-the men treat you awlful there! It is well worth the time to drive somewhere else where proper manners are a part of 'customer service' and one is treated with respect and not talked down to. 8/15/2009
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  2. User Rating: 5 out of 5 stars
    by local yocal
    12/10/2008
    If you need it...they have it!!!. Very comparable value and quality to the big chain stores!! If not better!!! You can't beat the variety of items..nothing like it in this area. Love this store!!!!!!!!!
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  3. User Rating: 5 out of 5 stars
    by JOE
    01/15/2007
    Top rate hardware: Best Hardware around,for years. Great ownership!
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Reviews 1-3 of 3

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Afton City Guide > Home & Garden > Appliances > All > Horton Ace Hardware