Jim Roma's Bakery

User Rating: 3 out of 5 stars

Having gone to Roma's for a number of years, I was used to the quality of food they had. And having family living in the Syracuse area, And every time that I would go up there or they would come down to the area. There would be a mandatory 8-10 sheet pizza's and numerous loaves of bread brought back or forth. Usually when i come in I am waited on by one of your young ladies, Or an older woman, they are usually quite pleasant. However the last 2 times I have been into your place, I was waited on by a woman, I believe her name was Wendy. Never in my life was subject to such rudeness by an employee in my life. She was short, rude, and just plain nasty. To be honest, the next time I go into the place and I see this woman, I will walk out the door and go someplace else. In a place of business such as yours having such rude, horrible people working the counter would cause you to lose more business than you could ever hope to retain. She needs to go!

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User Rating: 4 out of 5 stars

Great bread, good Pizza, excellant rolls ,oh by the way the beverage center isnt all that bad.

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User Rating: 4 out of 5 stars

i absolutely love the pizza, but the service often blows. the kids sometimes are just useless. then there is on older lady probably 50, medium sized, taller for a woman, she is unfriendly and just plain old makes me not want to come back, good thing they have good pizza though. on the other hand there was a thinner shorter older woman that was absolutely the best the other day, great great pizza....

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