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| Categories: | Women's Clothing, Bridal Boutiques |
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One enchanted evening has turned out to be one excruciating nightmare. My sister is getting married October 11th 2009 and we ordered our bridesmaids dresses at the end of July. We were told that we would have them the first week of September but some are not here yet. And the ones that are, look so different from the pictures. We have called numerous times to speak with Heather but are told that she is either away for the week or just stepped out of the office. When we finally got her on the phone, she laughed at the notion that she said we would have the dresses in September. She called us liars and we resent in the implication. Apart from a failure to own up to her end of the transaction, she promised she would call the manufacturer and call us back but we still haven't gotten a call from her. To add insult to injury, my sister's wedding gown is cream instead of the pure white she ordered and Miss Heather won't take that back either, even though the gown is unworn. Well, the wedding is in two weeks, we are concentrating on finding other dresses but we will pursue legal action after the festivities because I believe that this should not be legally permissible. In the meantime, I would urge anyone thinking of One Enchanted Evening to think twice because you will be in for a NIGHTMARE....like the one we are living.
What a wonderful store..: I would reccomend this store to anyone looking for any type of dress whether its a wedding dress, mother of the bride/groom, bridesmaids, flowergirl, prom or just a short simple party dress.. The service is excellent, the girls no exactly what they're talking about! They are there to answer questions, and help you find anything you might need. I have done a lot of business with these girls and have never been unsatisfied. This is a great store!
shopping: Great shop, great service