Local Search by Yahoo! Local
User Rating: 25 out of 5 stars (3 ratings)

Chili's Grill & Bar

960 Elm Ridge Center Dr, Rochester, NY 14626 Get directions Cross Streets: Between RT-104 and N Greece Rd
43.214985 -77.727378

Share your photos of Chili's Grill & Bar. Upload now.

Own this business? Get guaranteed top placement.
Categories:Restaurants, Latin American, Mexican Restaurants, Carry Out & Take Out
Specialities:Dine In Or Food To Go, American
Recent Reviews 1-3 of 3 Write a review
  1. User Rating: 1 out of 5 stars
    by Kaptain
    08/22/2009
    I am extremely disappointment at the service provided to us by a waitress named Marissa at the W. Ridge Road Rochester NY. The texas fries that we ordered were cold and soggy. We did not want to create a fuss about it so we just ignored it. And then she brought us main course of baby back ribs. Those were stone cold and the sauce was not even spread on the ribs. (If you ever crave baby back ribs go to Distillery on Mt. Hope and you will know the difference). The plate was covered with sauce all over the rim, the ribs were stringy and dry, and the veggies were horrible. They were stale, cold and upon asking her why the food was coming out cold she said " Do you want the manager to cook the food for you". I was shocked to hear that response, rather than offering to warm them up she said this. The manager came and said that this is the first time he has heard of a complaint like this and was surprised. By this time our evening was already spoilt and I was disappointed at the response received from the waitress and the manager. They could see the quality of the food lying in front of us and rather than accepting this, they were putting lame excuses forward. Extremely sorry that I decided to go to Chili's. Never again Chilis...never again. The drinks were good and the place was looking nice and all. But bad right where it counts. BAD BAD food.
    Was this review helpful? 00 Report Abuse | Subscribe to Kaptain's reviews
    Comment on Review
    Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates
  2. User Rating: 5 out of 5 stars
    by gin_lime52
    06/03/2007
    This is one chain that does it right!: Casual and friendly, this is one of my favorites. The food always tastes freshly prepared and they have a nice variety of choices. My faves include the dry rub ribs, quesadilla salad, chipotle burger. Nice selection of margaritas and ice cold beer too. Good value for what you get.
    Was this review helpful? 00 Report Abuse | Subscribe to gin_lime52's reviews
    Comment on Review
    Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates
Reviews 1-3 of 3

Find nearby

Show businesses on a map:

You Might Also Like

More Recommendations

Get Local Recommendations

More Search Options

Rochester City Guide > Food & Dining > Restaurants > All Restaurants > Chili's Grill & Bar