Elegant Tents & Catering

User Rating: 1 out of 5 stars

Worst Professionalism by Local Caterer

My fiance and I had heard good things about this caterer and planned a sit-down with them regarding our upcoming wedding. We were to meet with the owner who was late for our appointment by at least 15 minutes. Everything went downhill after that...

We were promised an estimate of everything that we disussed within a 3 day period so that we could review and make our final decision as to who would cater our upcoming wedding. We had 2 other caterers awaiting our final decision. A week came and went with no contact. We called to check in and were advised that no single associate could assist us - we would have to await the info from the owner that we met with and that he would call us back that same day. Another week, a phone call and an email went by - STILL NO CONTACT and NO RETURNED COMMUNICATIONS!!!

We were then 3 weeks out from our sit-down and we called back a final time as a last resort. We were advised that the owner was available, but would not take our call, that our estimate had NEVER been worked on, and were met with MAJOR ATTITUDE because we dared address the concerns (done so very tactfully) that we had due to the fact that our communication efforts (to secure them as our caterer!!!) had never been returned. Needless to say, my fiance and I have retained a different caterer for our wedding.

In seeing how this family-owned business (where have the work ethics and integrity of the past gone??) treats their POTENTIAL CLIENTS, I will NEVER consider using them in the future. I can only imagine that once you signed a contract and put down a deposit, that they treat you even worse!!!!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 5 out of 5 stars

My Neice had them cater my Great Nephew's 1st Birthday Party & their selection of food that was there had me filling my plate twice.

Their Italian Hot Sausage is second to none; It has to be one of the best that I have ever tasted.

The Roast Beef was delicious & the Baked Beans reminded me of my Uncle Eddie's recipe, which is one of a kind.

We also enjoyed a large cheese plate, along side a large veggie tray.

There was also some tasty Rigatoni & Chicken to round off my plate.

Needless to say, I did not leave hungry.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 5 out of 5 stars

Elegant Tents and Catering is the best. They are wonderful to work with, provide the best display and the food is out of this world! You must use them for all of your catering jobs. They are the only ones out there that are worth while. I will reccomed them to everyone!! And the ONLY one I use!!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel