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Back in November of 2008, my husband and I dropped off our winter coats to be cleaned before the harsh winter. When we received our coats back, we noticed that my husband's leather coat was melted in many areas. He took it back to Anthonys so they could see what happened and recified the situation. They said the owner (who apparently is NEVER in the area) would not be around to make a decision for several days. Just TODAY (May 14, 2009) after several phones calls, messages left, and no response, he finally was able to speak with someone about the situation. They claimed that it was his fault and they would not do anything at all about the coat. He went all winter without a decent coat, is completely out a fairly new, very expensive leather coat, and on top of it, the woman he was speaking with was rude, iggnorant, and condescending.
We will never use their services again and will make sure the word gets out to everyone we know.