Website: aa.com
Phone: (800) 433-7300
Cross Streets: Near the intersection of Helgerson Dr SW and Air Commerce Dr SW
7600 Helgerson Dr SW Rochester, MN 55902 559.18 mi
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1.5 8 reviews
Five stars for excellent customer service provided by American Airlines at the Rochester International airport. I made the unthinkable mistake of falling asleep on my flight and only got knocked... More
My first flight ,round trip was canceled without any notifications. or any alternative flights. I had to ask by that time I'd spent 6 hours in the airport . With no means of transport to my... More
Rude rude rude service from the phone rep after AA canceled our flight. And then wanted to rebook us five days after our scheduled departure date as if we could travel according to AA's schedule.... More
I received the worst customer service of my life via Frank at the check-in counter. I understand american airlines has policies but this man's communication was defensive, inappropriate,... More
I just asked the ticket counter to check my bag. The Gate agent threw a valet tag at me and said I'm not checking them. I said I'd like to check it to my final destination. She said no and... More
