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User Rating: 1 out of 5 stars

Not once have I ever had a remotely pleasant experience at this DMV. The majority of the employees are inexcusably rude and unhelpful to the degree that I have actually gone an hour and a half out of my way to go to a better DMV. Employees insist that you need documents to get what you're after that actually aren't required (it even says what is/isn't required on the forms, and they still insist that you need more). I even called the DMV information line in advance to make sure I had everything that I need, and the Lehigh Valley DMV employee that I had the misfortune of speaking to insisted that the information line had lied to me, even though the form I was given stated the same requirements as the information line had said I needed. I also saw other employees hassling other people in the same manner, saying they needed items that they actually didn't. I'm completely outraged and considering filing a formal complaint of some sort against the employee. When I failed my Driver's License test at this DMV, the employee broke protocol and was also extraordinarily rude to me, even going so far as to throw my permit on the floor of the car before he left. Avoid going here if you value your time and emotional well-being.

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