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| Categories: | Car Parts, Auto Repairs, Automotive Manufacturing |
| Other Contact Info: | Toll Free: (800) 228-3895 |
Got some parts from here a few months ago and was impressed by the place. Dropped my car off 2 weeks ago and was promised it would be looked at within three days. As of last Friday (10 days after dropping it off), I was told no one had looked at it yet. Called again today and was told the same thing. Had to pick it up and am taking it elsewhere. Lenny didn't even notice. They did dig it out from ten rows back in a timely fashion and had it waiting for me. Never going back there again for anything.
I've been going there for 8 years routinely. When I tried to return a broken part after 8 years of being a once a month customer Lenny gave me a hard time about it and said the part was not the same one that was sold to me. Three days later he gave me an honest apology and replaced the part with a working one. I went in a few times shortly after and I felt he was over charging me to make up for his loss. I even got another broken part that I didn't even bother to try returning. L&T is still the best place to go for VW's. I just search online first after that.
Lenny, Lenny, Lenny.... There is nothing to say... just that HE IS The VW God of PA at least... :) his lot reminds me of the subaru commercial.. where all the subaru that dies go to Subaru Heaven... Well this is VW Heaven.. if he doesn't have it... it DOES NOT EXIST.... He gets from me a 5 Star review... Seriously... He is the man to see for you VW need... Thanks for everything Lenny, can't wait to take another trip from Jersey.
Regards, Dimitri