Dobb's Country Kitchen

User Rating: 1 out of 5 stars

I have been ordering lunch from Dobb's for a few months now, and it's been pleasant up until now. I ordered my hot roast beef as usual and when I got it home there was no gravy I always order extra and there was none. A little dissapointed I called up the resturaunt and they were quite rude to me on the phone proceeding to hang up on me twice. I was fair I asked that it either be replaced or get my money back . Who wants to eat a dry hot roast beef sandwich? When I called back I asked again and told them there was no gravy on the sandwich or fries, I then sent my friend back to hallstead to get the order again and they gave her a hard time telling her to take it back they will give her some gravy in a cup. The food was now cold. She told them no to just refund it and they stated they could not do that. So she had to wait twenty or so minutes after driving back another fifteen mintutes to get it and the waitress was very rude. I am very dissapointed in the service and the way it was handled.

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User Rating: 4 out of 5 stars

The crab cake dinner is fantastic! make sure you ask for the special sauce - it's SPICY and delicious - best thing on the menu.

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