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I've been going to this salon for a while now. The staff is unprofessional and very loud. The salon is only but so big and its like they are shouting when they talk to each other. Its always a 2.5 hr wait whether you set an appointment or you walk in. I set an appointment at 9am with one of stylist one day and at 9:30 I asked to store owner about her and her response was that everyone deserves a 15minute leeway. Clearly, the stylist was more than 15 min late. That stylist never called and said she was running late and the store owner didn't even make an attempt to call her. The stylist finally came in at 10am (an hour late) and she didn't get to me until 11:15. I was very disappointed!
I perviously visited platinum plus and they were very professional,very neat and fast.But i didn't like my hair it didn't turn out the way i thought.I want more curls and got a awful hair do.I believe if they didn't know what they doing they shouldn't have done.